Privacy Policy

I. Who we are
Joaquim Lima, Lda., from now on Joltex, is a private limited company established in 1995, and which focuses its activity on the wholesale trade of textiles. In addition to implementing it in its organizational processes, Joltex drafted this Privacy Policy in order to provide, make known and publicize the explanatory instrument of the general rules of privacy and treatment of personal data that it collects in the context of using this website , always in strict compliance with the relevant legislation.

II. Treatment of personal data
a. Responsible for the processing of personal data:
The company Joaquim Lima, Lda., headquartered at Avenida da Indústria, 34 4805-019 Brito, is the entity responsible for defining the means and purposes in the processing of personal data.
b. Purpose and lawfulness of treatment
Personal data are collected and processed during the use of the website, for the purpose of managing the business relationship, supplying goods and fulfilling the obligations arising therefrom and carrying out marketing campaigns whenever there is consent, or other valid grounds.
On the Joltex website, you can subscribe the newsletter to receive our news, if you do not wish to be contacted for these purposes, you can unsubscribe at any time by accessing your personal account and clicking on the link at the bottom of the newsletter, or by sending an email with the subject “remove newsletter subscription” to geral@joltex.pt.
c. Categories of personal data collected
For the above purpose, identification data, billing data and contact details may be processed.
d. Term of retention of personal data
The personal data collected are kept for as long as there are commercial relationships with our customers, as long as there is valid consent when it is a necessary condition of lawfulness, and, additionally, for as long as legally required.
e. Recipients or recipient categories of personal data
Joltex may use subcontractors for data processing purposes, with the same purposes that it aims, namely complying with the delivery of goods, obtaining from these entities, by contract, a guarantee of reputation and obligation to develop the appropriate technical and organizational measures to data protection and ensure the defense of the rights of the data subjects. In certain circumstances determined by law, certain personal data may have to be communicated to public authorities, such as tax authorities, courts and security forces.
f. Rights relating to your collected personal data
The website user may request the exercise of their rights of access, rectification, portability, limitation of processing, withdraw the consent previously given, opposition or deletion of their personal data by contacting Joltex in writing, at Avenida da Indústria, 34 4805-019 Brito, or alternatively via email geral@joltex.pt. If you consider it pertinent, you can file a complaint with the Comissão Nacional de Proteção de Dados - Av. D. Carlos I, 134 - 1.º 1200-651 Lisboa - Tel: +351 213928400 - e-mail: geral@cnpd.pt.

III. Security measures
Joltex observes best practices, adopting technical and organizational measures appropriate to the risk, in the field of security and protection of personal data, having approved and implemented a demanding plan in accordance with the objectives, the Law and the interests of the holders. of personal data, capable of safeguarding the protection of the data made available to us by all those who in any way relate to us, in order to protect them against its dissemination, loss, misuse, alteration, processing or unauthorized access, as well as, against any other form of illicit treatment.
Thus, personal data collected through our website, which has an active encryption certificate, is transmitted through encrypted Browser sessions and is stored securely in our digital repositories and systems.
Despite these security measures, the internet is an open network, so that the users personal data, other personal information and all content hosted on the service can circulate on the network at the risk of being accessible and used by unauthorized third parties. Joltex cannot be held responsible for such access and/or use. We alert everyone who surfs the Internet that they must adopt additional security measures, namely, ensure that they use a PC and a Browser that are up to date in terms of properly configured security patches, with an active firewall, antivirus and anti-spyware, and make sure the authenticity of the websites you visit on the internet, and you should avoid websites whose reputation you do not trust.

IV. Cookies
The Joltex website and showroom use cookies. Cookies are a way to improve your browsing experience. These are small data files created by your browser that are automatically stored on your hard drive. These files do not contain personal information, but allow Joltex to identify generic website visitors. Whenever this is not the case, the user will always be asked for consent to provide them, under the legal terms.

V. Privacy Policy update
To Joltex expressly reserves the right, at any time, to change this privacy policy, with the result of these changes being duly publicized by the same means.